Owning or managing multiple timeshares can be complicated. You have to account for several owners, conflicting schedules, maintenance, and more. As such, manually managing everything needed for many timeshares can be time-consuming and frustrating.
Plus, manually managing multiple timeshares can create a negative member experience. It can make it hard for owners to know when they can use the property. Manual management can also make checking in, using amenities, and checking out difficult. These struggles can make members unhappy with their timeshares and prevent prospective owners from buying timeshares.
To make managing timeshares easier and avoid these headaches, you need property management software for timeshares. This software can help you save time, cut costs, and create a better owner experience.
Looking for the best property management software for timeshares? You’re in the right place. In this post, we’ll cover the top 7 options for property management software for timeshares. Before we get into the best solutions, let’s take a look at what property management software for timeshares is.
Table of Contents:
- What is property management software for timeshares?
- How does timeshare property management software work?
- What are the benefits of property management software for timeshares?
- What features should you look for in timeshare property management software?
- What is the best property management software for timeshares?
- BeHome247
- CiiRUS
- Membroz
- RDP
- RNS
- SPI Orange
- Viewpoint
What is property management software for timeshares?
Property management software for timeshares is software that helps you manage timeshare marketing, lead generation, day-to-day operations, and more. Often, this software includes automation to streamline your team’s workflow – allowing your team to get more done.
Along with tools to help your team, property management software for timeshares also provides solutions to improve the owner experience. A member portal, smartphone app, and other features make it easy for owners to use their timeshare and access amenities.
Many timeshare property management software options are point solutions. So, they only help you manage specific aspects of your property (such as marketing and reservations). This means you have to use other tech solutions to meet the rest of your needs (like device management). Having so much tech can make it hard for your team and members to use.
Instead of choosing just a property management software for timeshares solution, you should look for a complete platform that meets all of your needs. That way, you have everything needed to manage all aspects of your timeshare properties in one comprehensive platform.
How does timeshare property management software work?
After you choose timeshare property management software, you first need to connect it to any real estate tech systems you’ll continue to use – like smart devices. Once the software is connected to your existing systems, you’ll usually see a dashboard that has links to different functions in the software.
From the timeshare property management software dashboard, you can start managing things like member information, maintenance, housekeeping, vendor scheduling, billing/payments, and more.
If your timeshare property management software is equipped with automation, you can start setting up automated reminders, communications, scheduling, maintenance, and anything else. That way, you and your team don’t have to remember every little task.
Depending on the timeshare property management software, you, your team, and your members can use a mobile app to interact with the software. You and your team can manage daily operations from your smartphone. And, members can access their timeshare and amenities with their owner app – creating a positive member experience.
What are the benefits of property management software for timeshares?
You might be wondering how property management software for timeshares can help your real estate portfolio. Here are some of the top benefits of timeshare property management software:
Save time
Managing multiple timeshare properties can be a time-suck. You or your team has to handle scheduling, housekeeping, maintenance, member communication, vendors, marketing, lead generation, and more to keep your timeshare properties running smoothly.
Instead of wasting time manually managing these tasks, timeshare property management software can do it for you. By automating menial tasks (like managing scheduling), this software can save your team hours each week. This software can also help streamline your team’s workflow to save time even when tasks can’t be automated – freeing up your team to focus on higher-value tasks.
Cut costs
Along with saving time, timeshare property management software can also help you reduce expenses. Manually managing timeshare properties is difficult to do alone. So, you need multiple team members to stay on top of marketing, member relations, scheduling, maintenance, and other crucial tasks.
Timeshare property management software reduces your team’s workload by automating many tasks (like marketing). So, you need fewer staff members to manage your timeshares – saving you money.
Increase revenue
Marketing and lead generation are key to keeping your timeshare properties profitable. However, it can be difficult for your team to know which marketing methods work, keep track of all prospect details, schedule property tours, and follow up at the right time. If your team drops the ball on any of these tasks, you’ll lose out on potential members and revenue.
Property management software for timeshares can help your team market and convert prospects better. Reporting functionality can help your team know what marketing methods work. CRM capabilities make it easy to keep track of prospects. Self-guided tours make it convenient for prospects to tour your property. These marketing features and more can help you get more members – increasing your revenue.
Create a better member experience
Timeshare property management software can also help you create a great member experience. When members visit their timeshare, they want a seamless experience. However, if you manually manage your property, members could be stuck waiting to check in, unable to use amenities, and even be unsure when it is their turn to use the timeshare – which can be frustrating.
To streamline and improve the member experience, you need timeshare property management software. This software can help your property run smoothly, impressing members. With features like a member portal and mobile app, this software also makes it easier for members to use their timeshare – creating a better member experience.
What features should you look for in timeshare property management software?
If you want to see all the benefits of property management software for timeshares, it’s important to choose the right solution. Here are some key features to look for in timeshare property management software:
Modular
Timeshare property management software solutions generally have a lot of features. However, you might not need all the features to manage your timeshare properties. With software that’s not modular, you’ll have to pay for features regardless of whether you use them.
So, it’s important to look for modular property management software for timeshares. That way, you can pick and choose different features – and only pay for what you use. Modular software can also grow with you as your needs change. As such, you don’t have to change out your property management software every few years. Instead, you can keep the same software for years – saving you money.
Comprehensive
Your timeshare property management software should help you manage every aspect of your day-to-day operations. However, some solutions only help you with marketing, or maintenance, or scheduling. Choosing one of these software options means you’ll need many solutions to do everything you need – which can be hard to use and costly.
Instead of settling for point solutions, you should choose a comprehensive platform. This platform should do everything you need to manage your timeshare – from marketing, to scheduling, to member management, to maintenance, to accounting, and more. An all-in-one solution is easier to use, less costly, and creates a better member experience.
Integration
Integration is another important feature to look for in timeshare property management software. While finding a comprehensive solution is important, you’ll likely continue to use other tech that works for you. Without integration, legacy tech can’t communicate with your new property management platform. So, your team has to move data between tech solutions, which is time-consuming and more likely to result in errors.
To avoid this, you should look for property management software that has wide device and legacy tech integration. That way, you can continue to use tech and devices that work for you – without the headache of tech that doesn’t work together.
Cloud-based
One last important feature for timeshare property management software is being cloud-based. Tech that’s not cloud-based has to be installed on individual computers and devices. Once installed, this tech creates local data that’s not shared between your team. This makes it hard for your team to share info and find what they’re looking for. Non-cloud-based tech is also slow.
Instead of local software, you should look for timeshare property management software that’s cloud-based. With cloud-based software, you and your team can access the platform from any device anywhere.
Moreover, your data is stored in the cloud, which makes it easy to share and secure your data. This cloud-based software is easier for your team to use and creates a great member experience.
What is the best property management software for timeshares?
Now that you know the top features to look for, you’re ready to choose a timeshare property management software solution. Here are the top options:
1. BeHome247
Top features:
- End-to-end platform
- Middleware for legacy tech
- Member app
- Responsive human support
- Wide integration
BeHome247 is the best timeshare property management software. It is a device and property management platform for both residential and hospitality properties, including timeshares. With BeHome247, you can manage every aspect of operations, communications, and member management.
From a single, cloud-based software solution, BeHome247 automates all of your day-to-day operations – like member scheduling, maintenance, vendor invoicing, housekeeping, member communication, reporting, and more.
In addition to being an all-in-one solution, BeHome247 also has middleware capabilities. As such, BeHome247 can work with existing legacy tech and improve its functionality. Plus, BeHome247 can add new functionality to legacy tech (like EV charging), without replacing systems you already have. With wide integration, you can use most legacy tech and smart devices with BeHome247’s platform.
Final word: BeHome247 is the best timeshare property management platform due to its comprehensiveness, flexibility, integration, and cloud-based architecture.
2. CiiRUS
Top Features:
- Task manager
- Custom website
- Channel manager
CiiRUS is a vacation rental property management platform that focuses on property management, marketing, and connecting to booking channels. As such, CiiRUS won’t work for your portfolio if you have properties other than vacation rentals or timeshares. With its focus on property management and marketing, CiiRUS doesn’t offer smart device management functionality. Instead, you have to rely on integration with smart device management solutions. While CiiRUS does have varied integration, it only offers integration with a few providers per category. As a property management and marketing solution, CiiRUS offers features like CRM, lead management, online booking, accounting, and maintenance, and vendor management.
Final word: If you’re looking for a timeshare property management solution focused on booking channel management with little integration, CiiRUS could work for you.
3. Membroz
Top Features:
- CRM
- Online booking
- Automatic notifications
Membroz is a membership management software for properties like timeshares, resorts, and travel businesses. Although Membroz serves non-vacation-rental businesses (like community organizations), it doesn’t work for single family or multifamily properties. If you have a mixed portfolio, you should skip Membroz. As a timeshare property management solution, Membroz has features like member management, lead generation, and sales and performance management. However, Membroz has few features to manage timeshare maintenance. Membroz also has limited integration.
Final word: If you’re looking for a marketing-heavy timeshare property management solution without other operations management features, Membroz could be a good fit.
4. RDP
Top Features:
- Mobile app
- Scheduling tools
- Invoicing and billing
Resort Data Processing (RDP) is a property management platform for hotels/resorts, vacation rentals, timeshares, clubs, and corporate housing. However, RDP doesn’t offer solutions for multifamily or single family properties. In its property management platform, RDP has features like a mobile app, member/owner scheduling, maintenance management, billing, and online booking. While RDP offers a variety of features, it has limited integration with third-party technology (like smart devices). It also only works on Windows computers. So, if you use Mac or Linux, RDP won’t work for you.
Final word: If you’re looking for a property management solution for various vacation/hospitality and corporate housing properties and don’t need many integration options, RDP could work for you.
5. RNS
Top Features:
- Member/owner servicing
- Online booking
- Maintenance management
Rental Network Software (RNS) is a property management solution for vacation rentals and timeshares – so it won’t work for multifamily or single family properties. Designed for property managers, RNS isn’t a good fit for owners managing multiple properties. In terms of features, RNS offers things like owner services, accounting, maintenance, housekeeping, and reservation management. While RNS partners with booking sites, insurance providers, payment processing providers, and other similar companies, it doesn’t integrate with smart devices or other property management systems. So, if you need to manage devices, you’ll need another software solution.
Final word: If you need a property management solution that only works for vacation properties/timeshares and doesn’t have wide integration, RNS could work for you.
6. SPI Orange
Top Features:
- Lead management
- Mobile app
- Centralized reservations.
SPI Software offers property management software for timeshares, vacation ownership clubs, and resorts. SPI Orange is a software suite specifically for timeshares – so it won’t work for a mixed portfolio. Within its software suite, SPI Orange offers solutions like marketing, sales, accounting, reservation management, websites, and maintenance management. Depending on the solution you choose, SPI Orange can be on-premises, cloud-based, or a hybrid of both. Like many other solutions, SPI Orange offers few integrations, with even fewer options for smart device management.
Final word: If you’re looking for a timeshare-specific property management solution with cloud options and little integration, SPI Orange could be a good option.
7. Viewpoint
Top Features:
- Resort booking website
- Member portal
- Reporting
Viewpoint is a property management platform for resorts and timeshares. So, it doesn’t work for multifamily or single family properties. In its property management platform, Viewpoint provides solutions like operations management, billing, housekeeping, reservations management, member portal, and reporting. Unlike other timeshare property management platforms, Viewpoint doesn’t focus much on marketing. And, Viewpoint has more integration than some other timeshare property management platforms, but its integration options are still limited.
Final word: If you’re looking for an operations management platform for timeshares without much marketing capability, Viewpoint could work for you.
Conclusion
Timeshare property management software can help you save time, improve efficiency, cut costs, and create a better member experience. However, it’s important to choose the right software to maximize your ROI.
All of the top 7 property management software for timeshares options can meet some of your needs. However, if you want best-in-class software with all the top features and more, BeHome247 is the way to go. BeHome247 is a comprehensive device and property management solution for both residential and hospitality properties. Its cloud-based platform offers wide integration and is a middleware solution that works with your existing tech.
Snag your BeHome247 demo today to see how BeHome247 can take your timeshare property management to the next level.
