Do you want to take your Airbnb property to the next level? Airbnb property management software can help.
Whether you’re an Airbnb host of one property or professionally manage dozens of Airbnb properties, you have a lot on your plate – from communicating with guests, to scheduling housekeeping, to managing payments, coordinating vendors, and more.
With so much to do, it’s easy for things to slip through the cracks. But, missing even a few guest messages or forgetting to schedule housekeeping can tank your reviews and keep you from being a Superhost.
If you want to boost your reviews and occupancy, you should use Airbnb property management software. This software can coordinate and automate management tasks (like scheduling or guest communication) to save you time, make sure everything gets done, and increase guest satisfaction.
Wondering which Airbnb management system will work best for you? You’re in the right place. In this guide, we’ll cover the top 8 Airbnb property management software solutions to help you boost your vacation rental business. To start, let’s take a look at what Airbnb property management software is.
Table of Contents:
- What is Airbnb property management software?
- How does Airbnb management software work?
- What are the benefits of using Airbnb property management software?
- What features should you look for in Airbnb management software?
- What is the best property management software for Airbnb hosts and property managers?
- BeHome247
- Avantio
- Guesty
- Hostaway
- Hostfully
- iGMS
- Lodgify
- Smoobu
What is Airbnb property management software?
Airbnb property management software is tech that allows you to manage everything for your Airbnb property in one place. From one platform, you can market your listings, maintain competitive pricing, manage online bookings, communicate with guests, schedule cleaning and maintenance, handle accounting, and more.
The best Airbnb property management solutions do more than simply provide a single platform to manage your property. Instead, these software solutions have automation tools for tedious tasks (like collecting reviews and communicating with guests). This reduces you and your team’s workload so you can focus on what matters – like providing outstanding guest service.
While some Airbnb vacation rental solutions have everything you need to manage your property, most are only point solutions. These tools help with certain aspects of your property (like managing bookings). But, they don’t handle every task you need. So, you have to pay for additional technology to meet all your needs.
Instead of a point Airbnb property management solution, you should look for an end-to-end property and device management platform. That way, you only have to pay for one tech tool – cutting costs and making it easier to manage your property.
How does Airbnb management software work?
Airbnb property management software works by first connecting with your Airbnb listing. If you list your Airbnb property on multiple sites, this software can also connect with those listing sites.
Once Airbnb management software is connected to your listings, it can pull information from your listings and display it in a central dashboard. If you have multiple listings, you can see everything in one place.
From this central dashboard, the software can help you market and optimize your listings. Once a guest has booked your listing, this software can automate guest communication to answer any questions or requests quickly. Airbnb management software can also sync all bookings to your calendar to ensure there’s no double booking.
During your guest’s stay, Airbnb management software helps you and your team manage daily tasks (like cleaning, vendor scheduling, or team coordinating). Once your guest’s stay is over, property management software can automate review collecting to help boost your ratings – so you can book more guests.
What are the benefits of using Airbnb property management software?
Now that you know what Airbnb management software is and how it works, you might be wondering why you should use it. Here are some of the top benefits you could see with Airbnb property management software:
Nothing slips through the cracks
One benefit of an Airbnb management system is that nothing falls through the cracks. Managing your Airbnb property means handling a lot of moving parts all the time. From managing marketing, to coordinating bookings, to handling guest communication, to making sure cleaning and maintenance are done, and more – you have so many things to focus on.
Having many management tasks makes it easy for things to slip through the cracks. It only takes a few missed guess messages, a cleaning scheduling issue, or any other mistake to tank your chances of being an Airbnb Superhost.
The good news is Airbnb management software can help. Thanks to automation, vacation rental management software can automate things like guest communication, scheduling, vendor coordination, task reminders, and more. That way, nothing slips through the cracks – helping you get better reviews and more bookings.
Improve your guest experience
Another benefit of Airbnb management software is that it can help you create a better guest experience. Guests expect you to answer all messages almost instantly. And, they expect a digital experience from check-in to check-out. It can be hard to provide the great experience guests expect manually.
With Airbnb management software, you can automate guest communication for faster responses. You can also use smart access control to make checking in and out a seamless digital experience. Plus, you can automate scheduling to ensure your property is always clean and in great shape for guests – all of which boost guest satisfaction and reviews.
Reduce your workload
Airbnb management software can also help you reduce your and your team’s workload. Running an Airbnb property requires a lot of administrative work, like marketing, scheduling, coordinating, and communicating. This administration can be a time suck for you and your team.
Instead of spending your time on manual administration, you can use Airbnb property management software. This software can automate most menial tasks. So, you and your team members have more time to focus on what matters – like creating a great guest experience.
Increase revenue
With Airbnb management software, you can also increase your revenue. Booking your listings requires expert marketing and listing optimization. Having high occupancy also requires collecting glowing reviews. Meeting all the requirements for being a Superhost can also boost your bookings. However, doing all that manually can be almost impossible.
Airbnb property management software can handle marketing and listing optimization for you. It can also automatically collect reviews and respond to guest messages promptly – helping you meet the requirements for being a Superhost. By handling most aspects of booking guests, this software can help you increase bookings and revenue.
What features should you look for in Airbnb management software?
Airbnb management software can help you boost your Airbnb properties. But, what features are necessary to maximize the benefits? Here are the top features to look for in Airbnb property management software:
Full-featured
One of the most important features to look for in Airbnb management software is that it’s comprehensive. The Airbnb property management software you choose should have everything you need to manage your property, like:
- Automated guest messaging
- Automated review collection
- Real-time calendar sync
- Centralized communication
- Task reminders
- Cleaning/vendor scheduling
- Listing marketing/optimization
- Booking/guest management
- Remote property access
By choosing an end-to-end property and device management platform, you can manage everything for your property in one place. This cuts down on tech tools you have to pay for. It also makes it easier to keep track of everything, ensuring you and your team don’t forget anything.
Integration
Another key Airbnb management system feature is integration. Your Airbnb management software needs to be able to talk to Airbnb’s system to get your listing details. It also needs to talk to any other listing sites, devices, or tools you use.
If your Airbnb management system can’t at least pull information from Airbnb, it is significantly less useful. You’ll have to transfer data manually between your tools – wasting time and creating more errors. However, the best Airbnb management software can integrate with more than Airbnb. It integrates with everything you use to create a seamless workflow and guest experience.
Easy to use
Managing your Airbnb property manually is already a lot of work. Any tech you adopt shouldn’t create more work for you and your team. A hard-to-use and complicated system might have the features you need. But, its non-intuitive experience can cause more frustration than manually managing everything.
That’s why you should look for an easy-to-use Airbnb management software solution (with features like an intuitive user interface and cloud-based architecture). Being easy to use makes it more likely you and your team will actually use it. And, easy-to-use software can help you maximize time savings and efficiency gains – making it a better investment.
Responsive Support
Along with being easy to use, your Airbnb management software should have great support. Any tech you use is bound to have problems. But, you can’t afford for your Airbnb management system to be down for very long. Missed guest messages or forgotten tasks can lead to poor reviews and fewer bookings.
So, you need an Airbnb property management system with responsive support. That way, you can resolve any problems quickly and minimize guest interruption.
What is the best property management software for Airbnb hosts and property managers?
With so many Airbnb management software choices, it can be hard to find the right one. That’s why we have the 8 best options below:
1. BeHome247
Top Features:
- Wide integration
- End to end platform
- Middleware for legacy tech
- Responsive human support
- Guest communications app
BeHome247 is a complete property and device management platform for Airbnb (and other short-term rentals), hospitality, multifamily, and single family properties. With BeHome247, you can manage every aspect of operations, guest management, and communication from one application – making it the best choice for Airbnb hosts and managers.
From a single, cloud-based platform, BeHome247 automates all your Airbnb day-to-day operations – like housekeeping scheduling, guest communication, remote entry, vendor coordination, maintenance, inspections, and booking management. That way, you only need one solution to handle everything for your Airbnb property.
In addition to being an end-to-end platform, BeHome247 is a middleware solution with wide integration. As a middleware solution, BeHome247 works with legacy tech – and adds additional features (like EV charging). Along with legacy tech, BeHome247 also integrates with the vast majority of smart devices (like smart locks) and software tools (like Airbnb and Vrbo). So, you don’t have to replace systems you already have to use BeHome247.
Final word: BeHome247 is the best Airbnb management software because of its comprehensiveness, ease of use, integration, and support.
2. Avantio
Top features:
- Cloud-based
- Guest messaging
- Channel manager
Avantio is a property management solution for vacation rentals. If you have a mixed portfolio, Avantio won’t work for you. In terms of property management, Avantio has features like guest communication, booking calendar, online check-in, and business reporting. Along with property management capabilities, Avantio is also a channel manager. It integrates with sites like Airbnb and Vrbo to help you manage your listings on multiple sites and booking engines. Avantio is geared towards property owners or managers who have a large portfolio. So, if you have a few Airbnb properties, Avantio likely won’t meet your needs.
Final word: If you manage a large portfolio of only vacation rentals, Avantio could work for you.
3. Guesty
Top Features:
- Unified inbox
- Channel manager
- Booking website
Guesty provides property management software for vacation rentals, so it won’t work for mixed portfolios. Its main platform is geared towards property management companies with larger portfolios. If you have a smaller portfolio or are a DIY host, Guesty likely won’t have the features you need. For property managers of large portfolios, Guesty has features like a unified inbox, multi-calendar, guest communication, cleaning scheduling, and a mobile management app. Guesty also provides channel management services, with integrations to sites like Airbnb and Expedia.
Final word: If you’re looking for an Airbnb management software exclusively for large property managers, Guesty could be a good choice.
4. Hostaway
Top Features:
- Mobile app
- Dynamic pricing
- Automated communication
Hostaway is a property management solution for vacation rental property managers. Designed for property managers, Hostaway won’t meet your needs if you’re an owner who manages your properties. However, Hostaway does work for property managers of all sizes – not just those with a large portfolio. In its property management solution, Hostaway offers features like a unified inbox, booking website builder, dynamic pricing, automated task management, and reporting. In addition, Hostaway focuses on marketing tools (like CRM and lead generation). Along with property management, Hostaway offers channel management, with integrations like Airbnb and Tripadvisor).
Final word: If you’re looking for a property management specific Airbnb management software with a focus on marketing, Hostaway could work for you.
5. Hostfully
Top Features:
- Upselling platform
- Booking pipeline
- Customized website
Hostfully offers property management solutions for owners and managers of vacation rental properties. While Hostfully’s Property Management module is geared towards vacation rental managers, its Guidebooks module works for both hosts and managers. However, its module for hosts is significantly less featured than its property manager option. Its property management offering has features like channel distribution, automated messaging, central calendar, and pricing tools. For its Guidebooks module, Hostfully offers features like a mobile app, mini-website, and review collection. One of Hostfully’s unique features is an upsell platform. This platform helps hosts/managers increase revenue by charging for property amenities.
Final word: If you’re looking for a property management solution for hosts and managers that helps you charge for amenities, Hostfully could be a good option.
6. iGMS
Top Features:
- Cleaning management
- Productivity tracking
- Guest communication tools
iGMS (formerly AirGMS) is a budget property management software option for vacation rentals. Originally designed for just Airbnb properties, iGMS has expanded its offerings to work with other short-term rentals (like Vrbo). For the first four properties, iGMS is free to use – making it a good option if you’re on a budget. In terms of functionality, iGMS offers things like a unified inbox, channel manager, credit card payment processing, guest review management, and automated messaging. iGMS works for both vacation rental owners and managers. Since iGMS was originally designed for Airbnb properties, it doesn’t have as wide of integration as other options.
Final word: If you’re looking for a budget Airbnb property management solution without wide integration, iGMS could work for you.
7. Lodgify
Top Features:
- Website builder
- Communication templates
- Booking management
Lodgify is a property management platform for vacation rentals. It has solutions for both hosts and property managers. However, Lodgify won’t work for mixed portfolios. Along with a general vacation rental property management solution, Lodgify also has an Airbnb management module. This Airbnb-specific product has features like syncing direct booking calendars, automated emails, cleaning scheduling, and smartphone task management. A popular Lodgify feature is its vacation rental website builder that makes it easy for hosts and managers to design a custom booking website. While Lodgify integrates with several booking sites, it has few integrations with other software tools.
Final word: If you’re looking for a property management solution for hosts and managers with a website builder but limited integration, Lodgify could be a good option.
8. Smoobu
Top features:
- Free basic plan
- Reservation management system
- Website homepage manager
Smoobu is a vacation rental property management solution. Its basic plan is free, with no limits on the number of properties. If you’re looking for budget options, Smoobu’s basic plan could work for you. However, Smoobu’s basic plan has limited features. The basic plan only includes reservation management, occupancy calendar, and statics. If you need a full-featured solution, Smoobu’s basic plan likely won’t work for you. For its paid plan, Smoobu offers more traditional property management features like channel management, guest communications, review collection, and dynamic listing pricing. Smoobu also has limited integration with third-party software you might want to use.
Final word: If you’re looking for free Airbnb property management software and don’t need many features Smoobu could work for you.
Conclusion
Airbnb management software can help you streamline your workflow, automate time-consuming tasks, and boost your guest experience. However, it’s important to choose the right solution to get those benefits. The right Airbnb management software should be comprehensive, have wide integration, be easy to use, and have responsive support.
All 8 Airbnb management software options can meet some of your needs. But, if you’re looking for the best Airbnb property management software, BeHome247 is the way to go. With an end-to-end platform with wide integration, BeHome247 has everything you need to manage all aspects of your operations and guest communication. Plus, BeHome247’s cloud-based platform is easy to use and has top-notch support.
Book your BeHome247 demo today to see how BeHome247 can manage your Airbnb properties like a pro.
