Find the Best PointCentral Alternative for 2021 and Beyond

PointCentral is an enterprise smart home automation platform. A spin-off from security company Alarm.com, PointCentral prioritizes security. And, PointCentral provides solutions for vacation rental, multifamily, and single-family properties  If you… Read more »


PointCentral is an enterprise smart home automation platform. A spin-off from security company Alarm.com, PointCentral prioritizes security. And, PointCentral provides solutions for vacation rental, multifamily, and single-family properties 

If you already use PointCentral, you know that it provides smart device management. PointCentral also offers access control, energy management, equipment alerts, self-guided tours, and more. 

PointCentral could work for you if you only want a smart home automation solution. Yet, PointCentral lacks property management capabilities and flexibility. This could prompt you to search for an alternative.

If you’re looking for a more capable or flexible alternative to PointCentral, you’re in the right place. We’ve rounded up 8 PointCentral alternatives to help you find the right solution. Before we jump into alternatives, let’s take a look at PointCentral’s strengths. And, why it might be falling short. 

Table of Contents:

  • What is PointCentral good at?
  • Where does PointCentral fall short?
  • Alternatives
    • BeHome247
    • Brivo
    • Dwelo
    • IOTAS
    • Operto
    • Rently
    • SmartRent
    • STRATIS
  • Important features to consider when choosing a PointCentral alternative

Choosing the Best Alternative to PointCentral for Enterprise Smart Home Automation

You need to know what PointCentral is (and isn’t) good at before deciding on an alternative. 

What Is PointCentral Good At?

PointCentral is an enterprise smart home automation solution for a property types like multifamily, single family, and corporate housing. However, PointCentral heavily focuses on vacation rentals above other property types. 

With a secure, cloud-based platform, PointCentral uses cellular networks to help you manage smart devices, like thermostats, garage door openers, and lights. PointCentral doesn’t manufacture its own hardware. Instead, PointCentral partners with hardware providers like Google, Yale, LiftMaster, and Alarm.com.  

Along with smart home automation, PointCentral also provides a tenant app, leak detection, energy and HVAC management, access control, connected intercom, self-guided tours, and more. In terms of security, PointCentral uses encrypted communication, hardened cloud architecture, and secure device communication. 

Where Does PointCentral Fall Short?

Although PointCentral works for multiple property types, it doesn’t work for all properties. As an enterprise solution, PointCentral doesn’t serve properties with less than 25 doors. So, if you have 24 units or less, you’ll need to look elsewhere for smart home automation.

And, PointCentral uses a cellular network to connect devices with Z-Wave protocol. So, you don’t have the flexibility to connect your devices with WiFi. Or, use devices with other protocols, like Zigbee. With limited device connection and integration options, you lack the freedom to choose smart devices that work for your property. 

Another PointCentral shortcoming is its lack of property management capabilities. PointCentral provides solutions for managing smart devices – not property management. So, you’ll need another solution to do everything your property needs (like preventive maintenance and work order management). 

PointCentral also lacks middleware capabilities. So, it can’t improve or add capabilities to any legacy tech you currently use. Instead, you’ll need to use point solutions to add functionality your legacy tech lacks. 

If you need a solution that works for a variety of properties and that has property management capabilities, you need an alternative to PointCentral.

Finding the Right Alternative to PointCentral in 2021

Now that you know PointCentral’s strengths and weaknesses, it’s time to look at the best alternatives. 

1. BeHome247 

BeHome247 is a complete smart home automation and property management platform. It has solutions for multifamily, single-family, vacation rental, and hospitality properties. With BeHome247’s flexible and device-agnostic platform and property management capabilities, BeHome247 best solves PointCentral’s shortcomings. 

Use Cases:

Top Features:

  • Device agnostic smart home automation
  • End-to-end platform
  • Middleware for legacy tech
  • Responsive human support
  • Tenant communications app

Similar to PointCentral, BeHome247 provides smart home automation for enterprise properties. While BeHome247 and PointCentral both don’t manufacture hardware, BeHome247’s platform is device agnostic. So, you can use devices with a variety of protocols (like Z-Wave and Zigbee) with BeHome247’s platform. 

Unlike PointCentral, BeHome247 equally focuses on all property types. So, you’ll have full functionality and support – whether you have a multifamily, single-family, vacation rental, or hospitality property. Plus, BeHome247 works with a wider range of portfolio sizes than PointCentral. 

And, whereas PointCentral only provides smart home automation, BeHome247 provides everything you need to manage your property. From a single, cloud-based software solution, BeHome247 automates all of your day-to-day operations – like inspections, maintenance, vendor invoicing, housekeeping, guest/tenant app, message center, digital rental/guest agreements, and more. 

Along with end-to-end capabilities, you can also use BeHome247 with your existing legacy tech. As a middleware solution, BeHome247 can help you get the most out of your current tech. And, it can add new features (like EV charging stations). All without having to replace systems you already have. Plus, BeHome247 provides enterprise reporting to help you find opportunities to save time and money while increasing revenue streams. 

Final word: BeHome247 is the best PointCentral alternative because it works with most properties and has both end-to-end and middleware property management capability. 

2. Brivo

Founded in 1999, Brivo began as an access management solution focused on securing properties. After the acquisition of Parakeet, Brivo now also offers smart building solutions for multifamily and vacation rentals. 

Use Cases:

  • Commercial properties
  • Multifamily
  • Vacation rentals

Top Features:

  • Secure access control
  • Self-guided tours
  • Mobile app

Like PointCentral, Brivo has its beginnings in security. Until acquiring Parakeet, Brivo only offered secure access control, identity verification, mobile credentials, video surveillance, and other related security solutions. After the acquisition, Brivo now offers smart home automation for Z-Wave devices. Unlike PointCentral, Brivo supports both cellular and WiFi device connection. And, Brivo only serves multifamily and vacation rentals with its smart home automation solution. 

Final word: If you’re looking for a security and smart home automation solution without wide integration or property type support, Brivo could be a good PointCentral alternative. 

3. Dwelo

Dwelo is a multifamily smart home automation provider. As a smart device management platform, Dwelo also offers related solutions like utility management, access control, and self-guided tours. 

Use Cases:

  • Multifamily

Top Features:

  • Tenant app
  • Self-guided tours
  • Access control

Similarly to PointCentral, Dwelo provides enterprise smart home automation. And, Dwelo doesn’t manufacture its own hardware. Instead, it relies on integration with Z-Wave devices. Unlike PointCentral, Dwelo supports WiFi connectivity. Also differing from PointCentral, Dwelo only serves multifamily properties. For multifamily properties, Dwelo provides smart device management, utility management, access control, and professional installation. 

Final word: If you’re looking for a multifamily-specific smart home automation platform with limited integration, Dwelo could work for you. 

4. IOTAS

IOTAS is another multifamily smart home automation provider. Along with smart home automation, IOTAS also provides self-guided tours. Focusing on smart apartments, IOTAS aims to increase tenant satisfaction and reduce costs.

Use Cases: 

  • Multifamily

Top Features:

  • Self-guided tours
  • Property alerts
  • Tenant app

Much like PointCentral, IOTAS focuses on smart home automation and offers no property management capabilities. Along with smart device management, IOTAS also offers self-guided tours, property alerts, leak detection, access control, and more. IOTAS also relies on device integration. Only supporting Z-Wave protocol, IOTAS won’t necessarily work with smart devices you already have. Differing from PointCentral, IOTAS has offerings for even fewer properties. As a multifamily-specific solution, IOTAS won’t work for a mixed portfolio. 

Final word: If you’re looking for a solution exclusively for multifamily properties without proprietary hardware, IOTAS could be a good alternative. 

5. Operto

Rebranded from Slickspaces in 2019, Operto provides smart home automation solutions for vacation rental and hospitality properties. Operto aims to improve the guest experience through technology.

Use Cases:

  • Vacation rentals
  • Hospitality 

Top Features:

  • Connected booking
  • Access control
  • Occupancy monitoring

Like PointCentral, Operto focuses on smart home automation for vacation rentals. However, Operto also serves hospitality properties – but not multifamily or single family properties. Operto also doesn’t manufacture smart devices. So, it relies on integration with hardware providers like Yale and Salto. Also similar to PointCentral, Operto doesn’t provide property management capabilities. Along with smart device control, Operto offers guest management, access control, energy management, and noise and occupancy monitoring. 

Final word: If you’re looking for a smart home automation solution for only vacation and hospitality properties, Operto could work for you. 

6. Rently

Originally a self-guided tour solution, Rently now offers enterprise smart home automation as well. Along with smart device management, Rently also provides access control, monitoring, and damage prevention.

Use Cases:

  • Multifamily
  • Single-family

Top Features:

  • Self-guided tours
  • Access control
  • Proprietary hardware

While Rently does offer smart home automation solutions, it is primarily a self-guided tour solution. For self-guided tours, Rently manufactures some hardware (like door locks). But, with both self-guided tours and smart home automation, Rently integrates with Z-Wave devices and supports WiFi and Bluetooth connectivity. For multifamily and single family properties, Rently also offers access control, water and energy management, and damage prevention.

Final word: If you’re looking for a self-guided tour solution with smart device management, Rently could be a good alternative. 

7. SmartRent

SmartRent is an enterprise smart home automation provider. Primarily designed for multifamily properties, SmartRent does have limited offerings for single family and student housing properties. 

Use Cases:

  • Multifamily
  • Single family
  • Student housing 

Top Features:

  • Proprietary hardware
  • Parking management
  • Asset protection

Like PointCentral, SmartRent is a smart home automation provider for multiple types of properties. Also like PointCentral, SmartRent focuses heavily on one type of property – multifamily. Along with smart home automation, SmartRent also provides parking management, access control, community WiFi, and self-guided tours. Unlike PointCentral, SmartRent manufactures some proprietary hardware and offers wider device integration. 

Final word: If you’re looking for multifamily smart home automation with proprietary hardware, SmartRent could work for you. 

8. STRATIS

As an IoT platform, STRATIS connects smart systems and devices. Using a whole-building network, STRATIS also provides access control, self-guided tours, HVAC management, and more. 

Use Cases:

  • Multifamily
  • Student Housing
  • Hospitality
  • Small-medium commercial

Top Features:

  • Access control
  • Whole-building network
  • Tenant app

Whereas PointCentral relies on cellular to connect devices, STRATIS IoT uses a whole-building network to connect and manage smart devices. STRATIS also integrates with a variety of smart devices and systems. Like PointCentral, STRATIS serves a variety of property types (but, not vacation rentals). And, STRATIS only provides smart home automation, not property management functionality. Along with smart home automation, STRATIS offers access control, self-guided tours, lighting, and energy, HVAC, and water management.

Final word: If you’re looking for a whole building solution that focuses only on smart home automation, STRATIS could be a good PointCentral alternative. 

Important Features to Consider When Choosing a PointCentral Alternative

You now know the top alternatives to PointCentral. But, before choosing the right alternative, you need to know what to look for. Here are the top features to consider when choosing a PointCentral alternative:

Flexibility

One of PointCentral’s major drawbacks is that it isn’t flexible enough to work for most properties. PointCentral lacks flexibility in portfolio size, device connectivity, and property type. 

If you have 24 doors, you can’t use PointCentral. And, you can’t use existing devices with WiFi connectivity or Zigbee protocol. That means you have to spend extra time and revenue replacing devices. Plus, PointCentral focuses on vacation rentals, with less robust offerings for multifamily and single-family. So, if you have properties other than vacation rentals, PointCentral may not have everything you need. 

To overcome these drawbacks, you need an enterprise smart home automation solution with flexibility. That way, you can use the solution with different-sized portfolios. And, you have the flexibility to choose the devices that work best for your property. 

Comprehensive 

Another PointCentral shortcoming is its lack of property management capabilities. With PointCentral, you need additional point solutions to meet your other property needs. So, you need tech that helps with vendor management, invoicing, work orders, inspections, and more. But, adding so many point solutions will make your tech stack large and inefficient. Not to mention more expensive.

So, you need a comprehensive property management platform that includes smart home automation. That way, you have one solution that does everything your property needs. This helps you maximize efficiency and get more for your money.  

Modular 

You should also look for a modular solution. A non-modular property management platform makes you pay for every capability that platform has – even if you don’t use every feature. So, you waste money on functionality you don’t need.

Instead, you should look for a modular platform. With a modular property management solution, you only have to pay for the modules you need. And, as your needs change, you can add or get rid of modules. That way, you have a solution that does everything you need – and is cost-effective. 

Responsive Support

Smart home tech can be complicated. Even if you do everything right, problems can still crop up. And these technology challenges aren’t just frustrating for you. They can create a negative guest experience. 

To minimize tenant impact, you need responsive human support. This support should prioritize your needs if something happens. That way, you can resolve any issues as soon as possible. 

Wrapping It Up

PointCentral is a security-minded enterprise smart home automation provider. As such, PointCentral provides device management, access control, and more. Yet, its lack of property management capabilities could leave you frustrated. Combined with PointCentral’s limited integration and connectivity, you might need an alternative. 

All top 8 PointCentral alternatives can meet some of your needs. But, if you’re looking for the best solution to solve PointCentral shortcomings, BeHome247 is the way to go. With multifamily, single-family, vacation rentals, and hospitality properties, BeHome247 doesn’t stop at smart home automation. Instead, BeHome247 also offers a comprehensive property management platform. And, it’s device agnostic. 

Score your BeHome247 demo today to learn how you can manage your devices and property better. 

Request a residential demo with BeHome247 today

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